20+
years technical experience
15+
years leadership experience
10+
years Pre-Sales experience
Strengths
Type 3: The Achiever
The Success-Oriented, Pragmatic Type:
Adaptable, Excelling, Driven, and Image-Conscious
CliftonStrengths
Responsibility, Learner, Discipline, Developer, Belief
DiSC: Steadiness
Motivated by cooperation and collaboration and described as calm, patient, predictable, deliberate, stable, and consistent.
Thought Leadership
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Details are the Difference
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Eric joins James Kaikis on the PreSales Collective podcast to discuss details matter in how you operate, how you communicate, and how it helps you win deals in Sales
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Leading with Empathy - How it Helps Manage Change, Burnout, and Overall Mental Health
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Eric presents at the PreSales Collective Executive Summit on how to leader with empathy to help manage change, burnout, and overall mental health
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Run a High Performing Team from Home
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In this webinar, Isaac Westwood and Eric Rodwell discuss how they tackle some of the biggest challenges of remote work at Simplus and Conga
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Awards & Certifications
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Sales Support Leader of the Year 2021
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President's Club 2018
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Salesforce Certified Administrator
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MEDDPICC Masterclass
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Demo2Win Certified
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Winning by Design Level 1
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BlueEQ Certified Trainer
Resume
I am passionate about leading, growing, developing, and scaling SaaS teams and speaking to others about how they can motivate and inspire their teams. I believe that small daily improvements lead to transformational changes and that growing and developing individual's personal and professional abilities leads to long term growth and success.
Director Global Enterprise Sales Engineering - Salesloft - Aug 2021 - Apr 2023
Led worldwide team of enterprise sales engineers (pre-sales) throughout Europe (EMEA), and North America (NAM).
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Grew team from handful of individuals to 17 with additional levels of leadership (team leads and managers)
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Received Sales Support Leader of the Year
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Supported company growth to $180M ARR
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Created process and structure around RFP/InfoSec questionnaires along with demo environment
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Presented internally and externally about Emotional Intelligence and Psychological Safety
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Created cross-functional program to assist with field readiness, product feedback and overall collaboration and communication between field and corporate resources
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Developed a career framework and model to drive career growth, development, and consistency amongst the team, which received accolades from HR
Vice President Global Solutions Engineering - Conga - May 2019 - July 2021
Led worldwide team of solutions engineers (pre-sales) throughout Asia-Pacific (APAC), Europe (EMEA), and North America (NAM).
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Grew team from handful of individuals to 36+ with additional levels of leadership (team leads, managers, directors, VPs)
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Supported company growth from $30M ARR to $150M ARR
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Developed compensation, engagement, demo, process and structure globally
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Presented internally and externally about Emotional Intelligence and Psychological Safety
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Created cross-functional program to assist with field readiness, product feedback and overall collaboration and communication between field and corporate resources
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Developed a career framework and model to drive career growth, development, and consistency amongst the team, which had over 95% retention globally
Solutions Engineering Manager - Flexera Software - Feb 2014 - Apr 2017
Led 12-person team which supported a book of business of $77M and was the highest performing team two years in a row. Routinely presented at trade shows and conferences and led Software Vulnerability Management Users Group. Started knowledge management initiative to collaborate and share information across organization. Highlights included:
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Upon entering team, manager effectiveness was 69%. Over the course of the first year was able to increase metric by 16% to 85% and currently resides at 95.8%.
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Involved with planning and strategy required to integrate new and existing sales and presales teams as part of ongoing mergers and acquisitions.
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Interfaced with sales management on a regular basis in order to align presales engineers to account managers based on account strategy and regional sales strategy while supporting Regional Sales Managers as technical adviser during sales calls and on-site visits.
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Responsible for full buildup of presales team including recruiting, training, mentoring and advising.
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Created and delivered presentation to world-wide pre-sales team on how to improve presentation and was asked to deliver the same presentation to the North American sales teams.
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Consistently regarded as a top presenter and was routinely asked to present our solutions and key value proposition to customers, prospects, industry experts, trade shows, summits, etc.
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Created and managed knowledge management initiative whose mission was to establish a consistent way to collaborate and share information within the organization.
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Established Software Vulnerability Management Users Group and executive sponsor of group, which consists of current customers and meets on a monthly basis to discuss best practices
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Partnered with Sales Regional Vice Presidents to define and manage the sales approach on enterprise accounts.
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Managed sales engineering development through cross training, hiring, retention, and skills development programs
Vice President Products - BusinessGenetics - Aug 2006 - Jan 2014
Led cross-functional team of software developers, architects, customer support, quality assurance and offshore contractors. Created and presented product demonstrations and business methodology concepts to prospective clients on-site, in person, and at industry tradeshows. Accountable for product vision, strategy and execution, project management, product management, and product delivery. Highlights include:
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Led the creation of a new SaaS application which utilizes HTML 5, ASP.NET, MVC4, AJAX, Web API, Query, Windows Azure, Amazon Web Services, Amazon GovCloud, and SQL Server.
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Key facilitator in negotiating and acquiring one of the largest software companies in the world, resulting in $2M in revenue for the organization. After acquiring, had to recruit, train, and mentor team required to deliver software project on time, on budget, and to customer’s requirements. Efforts directly contributed to an additional revenue.
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Initiated overall change in business model in order to stabilize revenue. Creating new subscription based model that will allow business to grow at a predictable rate and level improving the overall cash flow of the organization. This includes creation of new pricing, product packages and promotion of packages.
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Kept the team together and motivated through extremely difficult times, and change in senior leadership. Employees come to me to seek counsel, structure, leadership and communication.
Owner - eEmbark - Dec 2004 - Dec 2013
Created company offering comprehensive, custom, and cost-effective web site design, development and hosting, graphic design, and marketing services to enable small businesses to be successful. 2010 Denver Business Journal Fastest Growing Private Company.
Senior Software Engineer - xBML Innovations - May 2003 - Aug 2006
Designed and developed multi-tiered, .NET application (xBML Business Modeling Suite), from the ground up, for the creation, analysis, and reporting of a proprietary business modeling language. Assisted in product and project management for new product development and trained clients and co-workers on proper installation and use of the suite. The xBML Business Modeling Suite delivered over $1M in revenues.
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Created custom ASP.NET application used by employees to create and administer licenses for the xBML Business Modeling Suite, improving the turnaround time for licensing software.
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Ensured customer satisfaction by resolving software issues in a timely manner, providing quality assurance, soliciting customer feedback, and communicating enhancement requests and releases directly to the customer.
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Implemented web service for remote use of the xBML Business Modeling Suite Server, an instrumental change in clients purchasing the Server product.
Software Engineer - Petroleum Place - Dec 2000 - Apr 2003
Developed exciting new technology product (AssetExplorer) for evaluation of oil and gas properties resulting in revenue of $200,000 per year.
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Upon departure of product / project manager, assumed duties and responsibilities for $10M auction business, increased overall activity of internet bidding by 10%, and decreased technical problems and outages by 60%.
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Improved relationship between Denver and Houston offices by consistently delivering results and enhancements in a timely and cost effective manner.
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Partnered with clients to develop cost effective solutions to market their properties on-line, resulting in $100,000 in additional revenue.