Impact. Almost every morning I wake up and ask myself if I did enough the previous day, did I make an impact. Each year I look back and ask the same thing. It's something I struggle with on an ongoing basis, am I doing enough and making a difference. My wife Tashawna Rodwell would tell you it drives her crazy as being a good husband and father is more than enough.
However, the work you do day in and day out needs to make a difference, otherwise why are we doing it? I know I can make an impact with the team I'm leading and the people I interact with each day and that is awesome and amazing, but again I ask myself is that enough?
One of our amazing customer support team members Tanya Halloran reminded all of us at Conga yesterday that our work can make a difference. After assisting a customer with their support questions, she received a nice note from them, thanking her for her help. The customer is a non-profit and is supporting #covidー19 response, needing to send out medical supplies and making sure their team can generate pick labels for their staff to pull the right materials.